LendingTree Customer Evidence
DSP integrated with MS Business Scorecard >Full version as PDF
Industry: Financial Services
Region: North & Central America
Country: United States
Customer Profile
LendingTree, LLC is the nation's number one online lending exchange, providing a marketplace that connects consumers with multiple lenders that compete for their business. LendingTree has facilitated more than 20 million loan requests and $152 billion in closed loan transactions.
Business Situation
LendingTree operates in a competitive, dynamic industry. Tracking and measuring results is central to maintaining the company's position in the marketplace.
Key Challenge
Employing a Business Intelligence (BI) solution that reports current sales and operational data in a manner that is easy for users to consume while at the same time providing the ability to control the level of access that each individual has.
Solution
LendingTree deployed a Microsoft solution that includes Decision Support Panel's (DSP) Business Intelligence Portal Solution with an integrated view of up-to-date sales information using business scorecards, graphics and charts. LendingTree's existing Microsoft Enterprise Agreement helped keep the total cost of ownership low.
Results
Quick time to implement, a cost effective solution and ease of use for the business were key to the success of LendingTree's BI solution.
Customer quote
The Microsoft/DSP solution . . . "Provided us with an competitive edge versus the rest of the industry." says Lei Fu, Vice President of Business Applications.
Microsoft quote
"Microsoft has always relied on our partners to support and supplement our products and services. Key partners like Decision Support Panel (DSP) offer Business Intelligence (BI) solutions that not only enhance but extend Microsoft's growing line of business intelligence (BI) products, ultimately providing customers with great solutions to business problems." says Ryan Buma, Director, Business Development, Office Business Applications Group
"By adding DSP to the Microsoft BI stack we were able to customize Web Parts . . . giving our employees in-depth information and key metrics, making it possible for them to directly act on the information now available."
- Lei Fu, Vice President of Business Applications, LendingTree
"Even without the POC on site, through only a few web meetings, we were shown a process which was promising. The identified gaps in the other POCs were solved in a very short period of time. Everyone involved showed they were knowledgeable in the field of financial planning and knew their software inside out."
- Stephan Rueckert, Director of IT and Business Process Management, Sterling Fluid Systems